Strategic Management

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Arvind Prakash

Krishnesh Mehta

PGDPD

Understanding Travellers: Stretegic Intervention in Building Customer Loyalty

Understanding Travellers - Strategic Intervention in the Hospitality Industry.

Keywords: Customer Loyalty, Experience Design, Decision Journey, Employee Experience, Customer Experience

Master of Design (M.Des.)

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Understanding Travellers: Stretegic Intervention in Building Customer Loyalty
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Strategies for Managing The Workforce In Contact Center Industry
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Framework for Application of Design Thinking in IOT Makerspace.