Communication Design
Exhibition Design
Animation Film Design
Graphic Design
Film and Video Communication
Photography Design
IT Integrated Design
Design for Digital Experience
Information and Interface Design
New Media Design
Interdisciplinary Design
Strategic Design Management
Design for Retail Experience
Industrial Design
Ceramic and Glass Design
Furniture and Interior Design
Transportation and Automobile Design
Toy and Game Design
Product Design
Textile Design
Apparel Design and Merchandising
Lifestyle Accessory Design
Textile Design
Messages
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Guide
Sponsor
Diploma Project
Empowering Frontline Sales Executives
Keywords
Interaction
Mobile apps
Enterprise software system
Service design
Student
Vikram Borar
borarvikram@gmail.com
http://issuu.com/vikram.borar
Guide
Shashank Mehta
shashank@nid.edu
Sponsor
SAP Labs India Pvt. Ltd.
Synopsis
With the growing trend of possessing mobile tools and assisting devices, it has become necessary for enterprise software systems to become highly mobile and user-friendly. With all stakeholders demanding access to information anywhere and anytime via their preferred mobile device, a design approach to provide real-time solutions to address this issue was the aim of this project.
Insights from the research were used to design directions that aimed at enabling Frontline Sales Executives to make faster, better and smoother decisions while building a better customer relationship. A wireframe was developed to highlight how these applications can offer an enhanced visibility of commissions earned by efficiently streamlining feedback from customers.