Young Designers '13

Diploma Project

Gamification of Onboarding Process at Cognizant

Keywords

Gamification design
Interactive
Onboarding process
User experience design

Student

Sujata Shidhaye

sujatashidhaye@gmail.com

Guide

Rupesh Vyas

rupeshv@nid.edu

Sponsor

Cognizant Technology Solutions

Synopsis

The project brief was to redesign the user experience of the company employees’ onboarding process to ensure their smooth transition into effective organisational members and insiders. The process started by looking at the different phases of the existing onboarding process and identifying the pain points.

The proposed design concept was an online application which gamifies the pre-joining process. It integrates the different activities involved in the pre-joining phase and brings these activities together on one online platform. Game elements like reward system, competition and socialising activities were introduced to make it more interactive and encourage the users to complete the process while enjoying, and without feeling the mundaneness of the formalities involved.