The project's aim is to position Forbes Marshall as a global leader in boiler manufacturing by addressing quality concerns and enhancing boiler cladding's aesthetics and durability. Extensive research revealed central challenges related to insulation application and patches near pipe outlets, impacting product standardization, aesthetics, and market appeal.
A systematic approach began with a comprehensive analysis, considering cost, manufacturability, usability, and aesthetics. Prioritizing critical issues and ideation sessions led to innovative solutions, validated through mock-ups and technical research. Collaboration and discussions culminated in a retrofit category to meet stakeholder needs. The project yielded an innovative solution, enhancing insulation, simplifying application, improving aesthetics, and standardizing products.
This solution aligned with Forbes Marshall's global ambitions, providing a competitive edge. Ethical considerations, including client satisfaction and proprietary information protection, guided the project. In conclusion, this project showcases systemic problem-solving, transforming complex issues while minimizing manufacturing disruption. It highlights the value of trust in the design process and exploring unconventional avenues for innovation.