Guided tours in ServiceNow offer a smart solution that helps users get comfortable with the platform. They provide step-by-step guidance, making it easy for both new and existing users to learn and explore. These tours save money by reducing the need for costly training sessions while making users happier with their experience. The best part? More users quickly embrace the platform, becoming efficient in their tasks. This not only benefits users but also the organization by saving money and increasing overall efficiency. Guided tours are a practical and user-friendly way to make ServiceNow work better for everyone.