The project “Pradaata”, as the name suggests, comes as a fundamental duty in response to the pandemic, the scale of which the world was witnessing for the first time without a clue on how to manage the overwhelmed to the extent of rupture sectors of healthcare, logistics, economy, people, life, education and many more. The primary sources of motivation come from SDG goal three for good health and well-being and from a proposal sought by the Ministry of Women and Child Development from any and every citizen of India to contribute to the simplification of the Child Adoption Process in India. The primary and secondary research followed the Human-Centric Design & Inclusive Design methods. The demographic study comprised more than 30 stakeholders directly or indirectly associated with Child Adoption from Ahmedabad & Lucknow. Upon completion of the research and post-synthesis, it was evident that design interventions done in the primary stages of the Adoption Process were more fruitful than interventions at other stages of child adoption.
Further, during the ideation phase, the challenges converged to designing solutions that can be implemented and tested considering the factors like time, participation of stakeholders, implementation and innovation etc. Thus emerged the scope for empowering the Social Worker, an unsung hero of this whole journey responsible for making this process a better experience for everyone. This is proposed through two solutions in this study: communication cards and a mobile application (Pradaata) that enables social workers to better communicate and organize the day-to-day tasks of a working day. The future scope for this project lies with better integration of advanced technologies like AI and Machine learning in synchronization with design objectives that can empower the social workers to evaluate prospective parents for their mental preparedness for child adoption during the home study report.
Better Experience, Child Adoption Process, Digital Solution, Inclusive Design, Social Innovation