The project aims to envision the future of emotionally intelligent interfaces. It is carried out as a part of the Samsung Research and Development Institute to understand and improve upon the existing user experience of personal smart devices with the help of artificial intelligence. It further explores the potential future solutions that could benefit a large number of people. The research led to the discovery of untapped areas and an opportunity to enhance the user experience with emotionally and contextually appropriate assistance.
First and foremost, every industry today has realized the truth that AI is the next big technology that will transform human-machine interactions. The project attempts to understand how technology can manipulate and control emotions because they influence our society and our lives. Emotions are inherently difficult to read. Not every emotion we carry is fully acknowledged, understood, or even truly felt, especially in computer-mediated communications.
In essence, emotions in virtual communication differ in several ways from those in face-to-face interactions. They lack many auditory and visual cues generally associated with the emotional aspects of interactions. This project is an effort to leverage AI in such a way that it supports desired outcomes, improves empathetic understanding & responsiveness, and helps users feel understood.
This project has been a challenging and exciting journey and is a culmination of the process, progress, explorations, learnings, and an attempt to find answers.
Artificial Intelligence, Emotion, Emotional Intelligence, Instant Message, Mobile Keyboard