Discipline Faculty

Humanising Interconnectedness

Vrushank Viresh Timbadia

Mr. S Guruprasad

Shifting focus from product-centrality to service-sensitivity is required to harness the interconnection potential of the products. The scope of the project is to open a wide variety of possibilities to harness the potential of experience delivery through a service perspective. It aims at using the possibilities for better and prolonged consumer engagement. It lays the groundwork for the future of automation and integrating the serviceability component to the product offerings for Samsung.