Discipline Faculty

Visitor Experience of the Madras Crocodile Bank

Nikhil Lal Shrestha

Jonak Das

After being open for 42 years, the Madras Crocodile Bank came to a decision that it needed urgent upgradation, as it had the potential to become a world-class reptile park for public visitation, as well as a center for education, conservation and research. To accomplish these goals, a masterplan needed to be developed to help raise the necessary funds. Nikhil’s role was to develop the visitor experience of the new masterplan for the Madras Crocodile Bank, focusing on two aspects; spatial planning and the signage system.
Data collection included research, case studies, guidelines and articles on zoo design, visitor experience and animals. In-depth analysis of the proposed architectural plans was carried out to understand movement of people, possible bottlenecks and appropriate placement of signage. Empathy was a key motivational factor for Nikhil. Multiple aspects were considered during the design process for allocation of animal enclosures and development of an informative, efficient signage system.