ANUSHKA JOSHI
Mr. Saurabh Srivastava
anushka_j@nid.edu
Observability Next is a graduation project conducted at Intuit that re-envisions how observability within a developer ecosystem can evolve from a reactive monitoring tool into a proactive, resilient capability. In complex technical environments, observability is treated not just as a functional requirement but as a significant experience design challenge. The project aims to reduce cognitive load, streamline workflows, and make intricate systems more approachable for developers. It proposes a holistic, integrated approach within the Developer Portal that combines change management, incident prevention, and transparency to create a unified, developer-friendly environment. Looking beyond immediate technical fixes, the project applies a speculative design lens to envision the future of system monitoring. It explores possibilities such as AI-driven agent systems, novel modes of interaction, and emerging interface paradigms. Ultimately, Observability Next demonstrates how thoughtful design can humanise highly technical systems while opening new possibilities for the future of the developer experience.