Interdisciplinary
Design
Communication Design
I.T. Integrated Design
Industrial Design
Textile Design
Kartika Malpani
rite2kartika@gmail.com
Strategic Design Management | M.Des.
Diploma Project
End-to-End Travel Management Project
Keywords: Service design, Corporate design, Travel management solution, User experience
Guide
Rupesh Vyas

Robert Bosch Engineering and Business solutions (RBEI) is a 100% subsidy of Robert Bosch GmbH (Germany), which offers end to end IT, engineering and business solutions. The project was aimed at contributing to the organizational vision of “Smart Solutions” for the globe. It involved designing a smart, intuitive and productive travel management solution for over 12,000 RBEI employees on deputation (inland & international) on behalf of the organization. The objective was to design a service which is an efficient end-to-end travel management solution meeting the requirements of various travel components like ticketing, visa, insurance, accommodation, forex and other process with a delightful user experience.


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