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Ananya Vetal   vetaal26@gmail.com
PGDPD | Software User and Interface Design
Interaction Design for Galla
Sponsor: Media Lab Asia, IIT Bombay, Mumbai
Guide: Rupesh Vyas
AFD  26
CGD  7
FVC  14
FID  11
GD  27
IDD  6
LAD  16
NMD  9
PD  34
SUID  7
SDM  8
TD  17
Keywords
Interaction design
Retail management system (low cost)
Kirana shops
Hardware and software
This innovative project aimed to develop a low cost retail management system which would encompass a host of services involving both hardware and a software component. The project aimed at creating prototypes of such components and deploying them on a small scale in selected shops to measure impact and possibilities like inventory management, billing, account management, collaborative social network of shops, etc. The context, kirana shops, and the target user made the project even more challenging as in this case the interaction design played a crucial role in acceptability of the product. Only if the product seems easy to use, will it be accepted amongst the target user. Media Lab Asia had the first version of the device ready but was not satisfied with the existing version regarding interaction design aspects considering the user profile it had. I was expected to work on and improve upon the interaction on the next versions of the device in which the lab wanted finger based touch screen to be the primary interaction mode. As per the role in the project mentioned, complete design process had to be followed for this project. This included reviewing prior work, to come up with interaction design concepts and ideas, create simulations of ideas, evaluate them, design the interfaces and help the team implement ideas into a prototype that can be deployed in a shop. The overall diploma project experience was very positive. There was a lot of learning that happened at every stage of the project. The experience of working with a cross- disciplinary team that involved people from various fields like engineering and product design was very helpful. It also made me realize that design can’t happen in isolation and it needs to go through discussion and feedback from all members in the team.
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